On November 8, 2024, a meeting of the Coordination Council of the National Financial Inclusion Strategy of the Republic of Tajikistan was held at the National Bank of Tajikistan. Council members, heads of relevant ministries and agencies, members of the executive committee, heads of Strategy working groups, and heads of structural units of the NBT participated in the meeting to discuss the realization process of the Action plan for the implementation of the Strategy in 2023 and the first half of 2024.
Chairman of the National Bank of Tajikistan, Firdavs Tolibzoda, who also chairs the Coordination Council, noted during his report that in the era of rapid technological innovation, financial inclusion is considered an effective means of improving access to and use of high-quality financial services. It plays a crucial role in ensuring the stable development of both the banking system and the financial sector, strengthening the private sector, improving the business environment, developing human capital, supporting social protection, and raising the standard of living for the population. Taking these factors into account, the National Financial Inclusion Strategy of the Republic of Tajikistan (2022-2026) prioritizes improving delivery network capacity and digital financial services, offering diverse financial products, protecting consumer rights in financial services, and promoting financial literacy.
To expand access to banking services, a legal framework was developed for expanding infrastructure for providing those services, enabling remote identification, introducing open banking through an open application programming interface (API), ensuring the mutual integration of bank payment cards, electronic wallets, as well as using single QR codes.
To protect consumer rights, a mechanism for handling consumer complaints about financial services has been established. Additionally, to ensure reliable monitoring of participant behavior in the financial services market, both on-site and off-site inspections are conducted.
Further, Farukhruz Mamadaliyev, Head of the Executive Committee of the National Financial Inclusion Strategy, delivered a presentation to meeting participants on implementing the Action Plan for the National Financial Inclusion Strategy of the Republic of Tajikistan in 2023 and the first half of 2024.
During discussions about implementing the National Financial Inclusion Strategy of the Republic of Tajikistan's Action Plan, participants exchanged opinions and offered specific proposals.
Scientific - Research Institute, NBT
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08.11.2024
